Client QuotesThe only thing more important that what our customers say about us is what our customers’ customers say about us. Service is at the heart of what we do. And from what we’re hearing, we do it well.
“You have a customer for life. Your agent was not only helpful, but thorough and understanding.”
- Mark, Phoenix, Arizona
I just want to say thanks for all your efforts on the program. This is a great example of how L&S lives up to their motto of “Going The Extra Mile.”
I was on a call Friday where we were reviewing preparedness across all operational support for a national launch. Our discussion about care was brief and very complimentary about all the efforts L&S has put forward as a valued partner. The L&S team is to be congratulated and we appreciate all your support.
- Marty, Vice President Product Development
“I was troubleshooting with Customer Service, and [the agent] was not only helpful but knowledgeable, thorough and understanding. You can rest assured that people will hear my story about your company.”
- Mark, Colorado Springs, Colorado
“Simply wanted to acknowledge your company’s terrific Customer Service. The agent I spoke to was friendly, knowledgeable and quick to resolve my problem. It’s refreshing to experience that kind of service.”
- Rick, Fairfield, California
“I was so impressed I put my day on hold for a few minutes to write to acclaim your Customer Service department.”
- Richard, Philadelphia, Pennsylvania
“This letter is to inform you of the outstanding Customer Service that was afforded to me this morning. The representative was very pleasant and courteous to me.”
- April, Lexington Park, Maryland
“Each time I contact your Customer Service department, I receive considerate, knowledgeable, helpful and generous treatment. In fact, your company offers the best customer service I have ever experienced.”
- Stewart, Waialua, Hawaii
“I called with a problem, and your agents handled my issue with patience, courtesy and in a very friendly tone.”
- Joseph, Forest Hills, New Jersey
“My recent experience with your Customer Service department cemented you in my mind as a top company. You will get further business from me.”
- Jon, Dickinson, North Dakota
"They are always curteous and polite with both the customers and our staff. It is clear that L&S representatives always make our customers their number one priority."
-Levette, Minnetonka, Minnesota